Useful Information
Below are some useful links
We have gathered together some web sites which we hope may be informative and of some use to you.
There are links to useful organisations serving disabled people, the local authority and transport. If there are any others you would like to see on this page, please suggest these on our online form on the Join/contact page.
Local links
South Ayrshire Council provide a wealth of local information in the areas of health, safety, housing, learning, leisure, family, environment, business, transport and other Council services.
NHS Ayrshire and Arran web site provides comprehensive information on their services, developments, planned events and news.
List of RADAR accessible public conveniences available in South Ayrshire. RADAR keys are available from the Disability Resource Centre, Burns House, Ayr costing £2.00 each (approx).
ServiceCall - in use at Monkton Lodge Filling Station - is a system designed to make it easier for a person with limited mobility to use petrol stations, banks, supermarkets, shops and many other services. You simply aim a small infrared transmitter to activate the ServiceCall receiver fitted in thousands of service providers' windows. Further information by telephone on: 0800 4583008.
Ayr-web offers up-to-date local information about facilities in the town of Ayr.
Westsound radio for up-to-the-minute local news and information.
Visual Impairment Ayrshire is a group of visually impaired people in Ayrshire working for equal opportunities and access, social inclusion, to raise awareness of visual impairment and for a safer environment.
SAVIC provides information and support to parents of visually impaired children in the South Ayrshire area and to the professionals working with them.
Links to information about disability issues
Disability Rights Commission are an organisation set up in the year 2000 by an Act of Parliament to stop discrimination and promote equality of opportunity for disabled people.
Disability Discrimination Act comprensive information about the Act and its implications.
Links to organisations serving people with a disability
RADAR promoting change by empowering people with a disability to achieve their rights and expectations.
Royal National Institute of the Blind (RNIB) a wealth of information on issues of relevance to blind and visually impaired people.
RNID - for deaf and hard of hearing people offers information relevant to deaf and hard of hearing people.
SCOPE offers help and advice to people with cerebral palsy.
Stroke Association web site gives useful information, advice and support for people who have had a stroke.
Multiple Sclerosis web site provides information, details of respite care and training and also its research into MS.
Diabetes UK web site providing useful information and support for anyone who has diabetes.
Transverse Myelitis UK web site containing useful information and support for people who have this rare condition.
Spinal Injuries Scotland web site providing inforrmation and support on all aspects of spinal cord injury.
Guide Dogs for the Blind web site giving useful information and advice. Telephone them on 0845 372 7499 or email Guide Dogs .
For hundreds of blind and partially sighted people across Scotland, a guide dog makes a big difference; transforming their freedom, mobility, confidence and independence.
You don’t need to be completely blind to qualify for a guide dog and there’s no upper age limit.
Despite the training costs, it costs just 50p to have a guide dog, with all essential equipment and training provided by The Guide Dogs for the Blind Association, including vet bills and dog food if people wish.
Anyone with sight loss is encouraged to contact Guide Dogs, and explore the best way of meeting their specific mobility needs. There’s nothing to lose and potentially much to gain by considering all the options – so get in touch!
Wokingham Area Access Group: If you are planning a trip down South, this site is the home of the official disability access guide and accessibility award schemes for the Wokingham, Berkshire area.
Insight Radio is an online radio station dedicated to visual impairment issues.
Transport links
Streamline Taxis gives information on this local taxi firm serving Ayr, Prestwick and Troon. Many of the cabs have facilities for wheelchair users. This company has taken over Ayr Black Taxis, but the facilities and contact number (01292 284545) remain unchanged.
Stagecoach buses web site gives information about Stagecoach buses locally and includes a journey planner,
Anyone wishing to put in a complaint about Stagecoach Buses should contact:
George Connell,
Traffic Manager,
Stagecoach West Scotland,
Sandgate,
Ayr KA7 1DD,
Or email them.
First Scotrail web site gives information about rail services in Scotland and also includes a journey planner.
If you wish to make a complaint about a First Scotrail service, please contact:
First ScotRail Customer Relations,
PO Box 7030,
Fort William
PH33 6WX.
Tel 0845 601 5929
Or email them.